Solicitors, mediators and Cafcass professionals see the same thing daily: the case is sound, the messages are a liability. Neutrily gives high-conflict clients a channel that lowers the temperature, and produces a record that survives scrutiny.
Every message carries a chain of custody. “Retrieved” is an authenticated action from the recipient’s own device. It cannot be turned off, unlike WhatsApp’s read receipts, and we say so on the export itself.
Originals are sealed with SHA-256 digests at the moment of receipt and the export carries a signed hash chain: whether the record has been altered is a checkable fact, not an assurance. We state the evidential property and never more than it.
Rewrites never alter dates, times, amounts or names. That’s enforced mechanically, and the original text remains on the record under audited access. What was actually said is never lost; it’s just no longer the client’s opening position.
Content suggesting risk to a child routes immediately to a trained human under our published safeguarding policy, never auto-processed, never buried. We’d rather be cautious than clever.
“The tone of the parties’ correspondence has improved markedly; the contemporaneous record was accepted by both counsel without challenge.”
Family Law SolicitorsWe offer referral materials for practices, a specimen evidence export for your review, and a direct line for professional queries. Client confidentiality is absolute: we never discuss a case with the other side’s representatives, and both parents can obtain the same record: the export is available to either parent, portal or no portal, on request to Sam.