No app for your co-parent, no training, no jargon. Here’s the whole mechanism, including the parts most services won’t explain.
You each get the same WhatsApp contact: Sam, the Neutrily PA. Write as you would have written to each other. Blunt, rushed, upset, it doesn’t matter. That’s the point.
nothing to install · works with the phone you already have · a mediated email channel is coming
Sam carries the facts and drops the heat. Every date, time and amount survives word-for-word; that’s checked mechanically, twice, before anything sends. If a rewrite can’t be verified faithful, it goes to a human at Neutrily instead of going out wrong. Nothing is ever sent that you can’t see afterwards: ask Sam “what did you send?” any time.
school notices and schedules pass through untouched: logistics are never reworded
New messages arrive as a quiet alert, never on your lock screen. When you tap, the message is delivered and the tap itself becomes the receipt: an action from your own phone that nobody can dispute. Both parents see the same receipts. “I never got it” stops being an argument and starts being a look-up.
receipts show: sent · delivered · retrieved, with plain wording for what each one means
Sam keeps the shared record: conversations by topic, the diary of handovers and activities, who agreed what and when. Send the same request twice and Sam will gently tell you it was already delivered, and retrieved. If you two disagree about a fact, Sam holds both versions and takes no side.
Quiet hours hold non-urgent messages overnight (genuinely urgent handover messages still come through). A burst of messages becomes one alert, not a buzzing pocket. Hostile content never appears on notifications. And venting to Sam stays with Sam. It is never, ever passed on.
No. Your co-parent gets Sam for free, forever: same rewrites, same receipts, same protections, and the right to walk away at any time. It only works if it’s fair, so it’s built fair.
Sam changes the temperature, never the substance. Facts are checked word-for-word, you can always see what was sent in your name, and the original is kept safely on the record.
Time-sensitive messages, like a handover change or a child taken ill, skip the queue and quiet hours. The sender watches it land: “delivered… seen at 16:59.”
Both. The rewriting is done by AI under strict, tested rules; humans at Neutrily supervise the system and review anything it isn’t sure about. Every first introduction is checked against the same set of rules before it sends. Anything touching a child’s safety goes straight to a person.
Your export includes every message with delivery and retrieval receipts, plus verification codes that make alteration a checkable fact rather than an assurance. See for family law.